cv66 Terms and Conditions

General Introduction and Definitions

These terms and conditions ("Terms") form a legally binding agreement between cv66 ("Platform", "we", "our") and any user ("you", "member"). cv66 is an online gaming and sports betting platform that provides entertainment services for Bangladeshi users.

"Services" as used in these Terms refers to cv66's website, mobile application, casino games, sports betting, live casino, bonus and rewards programs, and other related features. "Account" refers to the single registered user profile for each individual.

cv66 reserves the right to amend these Terms at any time. Continuing to use the platform after changes take effect will be considered automatic acceptance of the updated Terms.

Account Registration and Eligibility

2.1 Age Limit and Legal Eligibility

You must be at least 21 years old to open an account and use the services on cv66. The platform may request a government-issued ID at any time for age verification. Accounts of underage users will be closed immediately and the authorities will decide on the refund of all deposited funds.

2.2 One Account Policy

Each person may hold only one account. If the same person opens multiple accounts, all of them will be closed and cv66 reserves the right to forfeit any bonuses held in those accounts. Multiple accounts sharing the same device, IP address, or payment method may be flagged as suspicious.

2.3 Accuracy of Information

All information provided at the time of registration must be completely accurate and up to date. Providing false or misleading information may result in account suspension. To learn how your information is collected and used, please read our Privacy Policy.

• Registration must include the correct name, date of birth, and mobile number.
• The email address must be active and belong to you.
• The payment method must match the name on the account.

Account Security and Password

The security of your account is entirely your own responsibility. Avoid sharing your login details with anyone. Keep your password strong — use a mix of lowercase letters, uppercase letters, numbers, and special characters.

If you suspect unauthorised access to your account, contact cv66 customer support immediately. cv66 is not liable for losses resulting from unauthorised access unless it is proven that the fault was entirely due to our technical systems.

cv66 will never ask for your password or OTP via phone, SMS, or email. If you receive any such request, it is fraudulent — ignore it immediately.

Deposit and Withdrawal Policy

4.1 Deposit Rules

The minimum deposit amount on cv66 is ৳500. Accepted payment methods are: bKash, Nagad, Rocket, and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank). Only payment methods registered in your own name may be used.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawal requests generally take 30 minutes to 3 hours to process. Withdrawal methods are the same as for deposits: bKash, Nagad, Rocket, and bank transfer. Account verification (KYC) must be completed before making a withdrawal.

4.3 Restrictions and Review

cv66 may request additional verification for any transaction. If an unusual transaction pattern is detected, the account may be temporarily suspended for review. Deposits or withdrawals through third parties are strictly prohibited.

Bonuses and Promotional Offers

cv66's welcome bonus is a 100% bonus on the first deposit, up to a maximum of ৳15,000. The bonus amount cannot be withdrawn until a 25x wagering requirement is met. Example: depositing ৳1,000 gives you a ৳1,000 bonus, making a total balance of ৳2,000, and you must wager ৳1,000 × 25 = ৳25,000 to become eligible for withdrawal.

5.1 Bonus Eligibility Conditions

• Each bonus offer may only be used once, unless stated otherwise.
• The wagering requirement must be fulfilled before the specified deadline.
• Certain games may be excluded from bonus balance wagering — the specific terms of each offer apply separately.
• If bonus abuse is found, the bonus and any associated winnings will be forfeited.
• cv66 reserves the right to change or discontinue any bonus offer.

5.2 General Rules for Promotional Offers

cv66 provides various promotional offers including weekly reload rewards, slots festival bonuses, cricket deposit bonuses, birthday gifts, and refer-a-friend rewards. Each offer has specific wagering requirements, validity periods, and minimum deposit requirements. For details on any offer, visit the promotions page on the platform or contact customer support.

Betting and Gaming Rules

6.1 Validity of Bets

A confirmed bet cannot be cancelled, unless cv66 determines that incorrect odds were displayed due to a technical error. If a bet is not completed due to a system outage or network issue, the transaction will be automatically cancelled and the balance will be restored.

6.2 Odds and Results

Odds displayed in sports betting may change at any time. The odds at the moment a bet is confirmed will be considered final. Event results will be determined based on the decision of the relevant sports authority.

6.3 Casino Games

Casino game outcomes are determined by neutral RNG (Random Number Generator) technology. Each round is independent — previous results do not affect the next round. cv66 does not guarantee any specific outcome in any game.

Prohibited Activities

The following activities are strictly prohibited on the cv66 platform:

• Creating multiple accounts to unfairly exploit bonus offers ("bonus hunting").
• Using automated software, bots, or scripts to play games.
• Colluding with other players to cause harm to the platform.
• Using the platform for money laundering or illegal purposes.
• Attempting to hack the system or exploit security vulnerabilities.
• Placing bets on behalf of third parties or allowing others to use your account.

Violating any of these prohibitions will result in immediate account closure, forfeiture of all bonuses, and legal action may be taken if necessary.

VIP Program and Cashback

cv66's VIP program has three tiers: Bronze, Silver, and Gold. The weekly cashback rate differs at each tier — up to 0.3% at Bronze, up to 0.7% at Silver, and up to 1.0% at Gold.

Weekly cashback is calculated based on the total net loss for that week (total losses minus total winnings). Example: a Silver member with a net loss of ৳20,000 in a week receives cashback = ৳20,000 × 0.7% = ৳140. VIP tier upgrades depend on continued regular play.

Cashback amounts will be automatically added to the account every Monday. A specific wagering requirement must be met before cashback can be withdrawn. cv66 reserves the right to change or discontinue the VIP program terms.

Responsible Gaming Policy

cv66 believes that entertainment should always be enjoyed responsibly. We care about the mental wellbeing and financial safety of our members. By following the Responsible Gaming Guidelines, you can set deposit limits, session limits, and use the self-exclusion feature.

If you feel that your gaming habits are getting out of control, contact our customer support immediately. cv66 offers the option to temporarily or permanently suspend your account upon request.

• Do not bet beyond your financial means.
• Avoid the mindset of placing more bets to recover losses.
• Treat gaming as entertainment, not as a source of income.

Privacy and Data Protection

cv66 gives the highest priority to the privacy of your personal information. We use SSL encryption technology to keep all data secure. Full details of how your data is collected, stored, and used can be found in our Privacy Policy.

cv66 does not sell your personal information to third parties. However, it may share information with relevant authorities when required by law or for investigative purposes. Identity documents submitted for account verification are stored securely.

Intellectual Property Rights

All content on the cv66 platform — logos, graphics, software code, designs, text, and other materials — is owned by cv66 or licensed from third parties. Copying, distributing, or using this content for commercial purposes without written permission is prohibited.

Game software and content are protected by the intellectual property rights of the respective developer companies (such as Pragmatic Play, PG Soft, JILI, Evolution, Spribe, etc.). These games may only be played lawfully through the cv66 platform.

Service Termination and Account Closure

12.1 cv66's Rights

cv66 may close or suspend any account without prior notice for the following reasons:

• Violation of any clause of these Terms.
• Suspected fraudulent activity or money laundering.
• Instructions from legal or regulatory authorities.
• Provision of false information by the user.

12.2 User Rights

You may also request account closure at any time by contacting customer support. You will be given the opportunity to withdraw any valid balance before the account is closed, unless there is a reason for forfeiture.

Limitation of Liability

cv66 will not be liable for the following:

• Gaming sessions interrupted due to internet connection issues or faults with the user's device.
• Service disruptions caused by circumstances beyond our control, such as natural disasters, war, or government directives.
• Financial losses resulting from the user's own lack of knowledge or negligence.
• Issues arising from technical faults on the part of third-party game providers.

In any circumstance, cv66's maximum liability will be limited to the value of the transaction involved in that incident.

Customer Support and Complaints Process

cv66's customer support team provides assistance in both Bengali and English, seven days a week, twenty-four hours a day. You can get in touch via live chat or email.

To submit a complaint, contact us through live chat or email with full details. After a complaint is received, it will be reviewed within a reasonable time and a decision will be communicated. For more information on decisions made by the platform, you can visit our FAQ section.

Applicable Law and Dispute Resolution

These Terms have been drawn up in line with relevant international online gaming regulations. Any dispute between cv66 and a user will first be attempted to be resolved through discussion. If no resolution is reached through discussion, the matter will proceed to arbitration.

If any part of these Terms is found to be invalid or unlawful, the remaining parts will remain fully in effect. These Terms replace all previous written or verbal agreements.

Terms Updates and Effective Date

cv66 reserves the right to amend these terms and conditions at any time. Members will be notified of significant changes via their registered email or platform notifications. Continued use of the platform after any changes will be considered acceptance of the updated terms.

The latest version of these terms and conditions will always be available on this page, with the effective date shown at the top. We recommend checking this page regularly.