cv66's Privacy Policy
This policy provides a complete description of how your personal information is collected on the cv66 platform, what it is used for, and how it is kept secure.
Introduction and Scope of Application
cv66 (referred to hereinafter as "we", "our", or "the platform") places the highest importance on the privacy of its users' personal information. This privacy policy explains what information is collected when you use the https://cv66app.cam website or its associated mobile application, how that information is processed, and how long it is retained.
This policy applies to all cv66 services — from account registration through deposits, withdrawals, bonus claims, gaming activity, and customer support. We also recommend reading our Terms and Conditions page alongside this policy, as it describes the overall rules governing use of the platform in detail.
By using this website, you are considered to have given your consent to the collection and processing of information as described in this privacy policy. If you disagree with any part of this policy, we ask that you refrain from using the platform's services.
This policy applies to the cv66 platform only. Third-party websites or services are governed by their own privacy policies.
1.1 Information Provided Directly by You
We collect the information you provide when completing account registration or cv66 Login. This includes:
- Full name, date of birth, and nationality
- Email address and mobile number
- Username and encrypted password
- Documents required for identity verification (national ID card, passport, etc.)
- Payment information used for deposits or withdrawals (bKash, Nagad, Rocket, or bank details)
1.2 Automatically Collected Information
When you use the cv66 platform, the following information is recorded automatically:
- IP address and device type
- Browser name and version
- Pages visited, session duration, and click activity
- Information from cookies and similar tracking technologies
- Transaction history and gaming activity logs
1.3 Information Received from Third Parties
Information may be collected from trusted third-party service providers when required for identity verification or fraud prevention. This information is used solely for the purpose of confirming account authenticity.
cv66 uses collected information for specific, legitimate purposes. It is not used beyond the purpose for which it was collected. The main areas of use are listed below:
- Account management: Handling registration, login, identity verification, and account security.
- Financial transactions: Processing deposits, withdrawals, and bonuses.
- Customer support: Answering questions and resolving issues via live chat or email.
- Fraud prevention: Detecting unusual transactions and ensuring account security.
- Legal obligations: Complying with applicable laws and regulations.
- Service improvement: Analyzing user experience to improve platform quality.
- Responsible gaming: Monitoring users' gaming habits and providing support where needed.
cv66 never sells or rents your personal information to any third party. Information is shared with partner organisations only to the extent necessary for service delivery, and only under limited, contractual terms.
cv66 maintains strict confidentiality. However, information may be shared on a limited basis in the following circumstances:
3.1 Service Provider Partners
Only the necessary information is shared with trusted organisations engaged in payment processing (bKash, Nagad, Rocket, and bank transactions), technology infrastructure, and identity verification. These organisations are contractually bound to data protection obligations.
3.2 Legal Requirements
Upon receiving a lawful order from a competent court or regulatory authority, cv66 may disclose information in accordance with the applicable legal framework. Only the specifically required information is provided in such cases.
3.3 Changes in Business Structure
In the event of a business merger or acquisition, user information may be transferred to the new operating entity. Users will be notified in advance in such circumstances, and this privacy policy will remain in effect.
cv66 never sells its users' information to any advertising network or data broker.
4.1 Retention Period
cv66 retains user information for as long as the account remains active or as needed to provide the service. Even after an account is closed, certain information may be retained for a defined period to meet legal, accounting, or fraud-prevention obligations.
4.2 Technical Security
cv66 follows the technical measures listed below to protect user information:
- Data transfers are secured through SSL (Secure Sockets Layer) encryption.
- Passwords and sensitive information are stored using industry-standard hashing methods.
- Access to data storage servers is controlled and regular security audits are conducted.
- Automated monitoring is in place to detect suspicious logins or unusual activity.
- OTP-based two-factor authentication is kept available as an option.
4.3 Response to Data Breaches
If a data breach is identified, cv66 will promptly notify affected users and take the necessary steps to contain the damage.
The cv66 website uses cookies and similar technologies. Cookies are small text files stored on your device.
5.1 Types and Purpose of Cookies
- Essential cookies: For maintaining login sessions and managing security functions.
- Functional cookies: For remembering language preferences and user settings.
- Analytics cookies: For analysing website usage to improve service quality.
5.2 Cookie Controls
You can disable non-essential cookies by changing your browser settings. However, disabling essential cookies may prevent some key platform functions from working properly.
Every user of the cv66 platform holds the following rights regarding their personal information:
- Right to access: You may request to know what information we hold about you.
- Right to correction: You may request that incorrect or incomplete information be corrected.
- Right to deletion: In certain circumstances you may request that your information be deleted, although complete deletion may not be possible where legal obligations exist.
- Right to restrict processing: In some cases you may object to the processing of your information.
- Right to data portability: You may request a copy of your information in a structured format.
To exercise these rights, please contact our support team. We will endeavour to respond to your request within thirty (30) working days. For general cv66 support, visit our Frequently Asked Questions page, which contains answers to common questions about accounts and data.
All cv66 services are intended solely for individuals aged 21 and above. We do not knowingly collect any information from minors.
If we become aware that information from a minor has been collected, that information will be deleted immediately and the associated account will be closed. If a parent or guardian suspects that their child has registered on cv66, please contact us immediately.
To learn more about our commitment to responsible play, read the Responsible Gaming page, which contains detailed information on age verification and building healthy gaming habits.
cv66's servers and technology infrastructure may be located in various countries. As a result, your information may be transferred to and processed outside Bangladesh. Necessary contractual safeguards are maintained to ensure the protection of information in such cases.
Third-party service providers with whom information is shared on a limited basis are also bound by the obligation to uphold the same standard of data protection.
cv66 reserves the right to update this privacy policy as needed. If any significant changes are made to the policy, users will be informed via a notice published on the website or by email to their registered address.
Continued use of the platform after an update indicates that you have accepted the revised policy. Any changes to the policy will be published on this page with an updated "Last updated" date.
If you do not agree with the new policy, please contact our support team to close your account and request deletion of your information.
If you have any questions, comments, or complaints about this privacy policy, please get in touch with us. Our dedicated support team is available in both Bengali and English, seven days a week, twenty-four hours a day.
If we are unable to resolve your data-related complaint to your satisfaction, you have the right to lodge a complaint with the relevant legal authority.